The experience: Felicity Styles Photography
Today I’m walking you through the journey and experience you’ll get at Felicity Styles Photography. I think it can be easy to simplify and not realise the extent of what a photographer does, like any profession or business you don’t know, what you don’t know. We all provide different experiences and extent to our services, I’m not saying pick me, I’m the best. I am though going to tell you what a client of mine feels like and experiences with me. Not every photographer is your photographer and not every potential client is my client. Like cars, clothes, houses and food there is no ‘one size fits all’. It’s always about finding that right fit to compliment you and your family, so you don’t have regrets 30 years later about your memories.
From beginning to end, I want you and your family to have a memorable and exceptional experience. From the first time you contact me, I am happy to just have a chat. Finding the right photographer for you and your family is essential and a big investment.
Once and if you have decided to book with me, client agreement contracts are made and sent out to each client, contracts help to clearly outline each party’s role. It protects not only myself but also you the client. Contracts do need to be signed before a session can go ahead.
After all the admin is out of the way, we can chat more about your dream session. I use questionnaires to narrow down exactly what your vision is and styling ideas you have. Contact is generally via email, however I’m happy to use FB messenger, IG or even a good old phone call. Almost all correspondence is via online, however for my newborn clients a pack is sent out to your home full of information about your session. After all our chats, questionnaires etc, I will plan your session and we can both walk in with clear expectations from one another.
The session me we meet in person. So, I like to have a chat for a little bit so everyone feels comfortable. If I’m taking photos of children, I do like to introduce myself and ask them some questions or just have a talk to them, so they feel comfortable with me. I’ve worked professionally with children of all ages and studied child developmental milestones, so I believe putting all that knowledge and experience into play helps to form that relationship with children.
I believe that studio sessions can produce beautiful fine art portraits, however it might feel stressful to bring a newborn, partner and maybe 3-4 kids into the studio. I understand this as a parent myself, however as I want this to be a memorable and stress-free experience, I provide a lot of extras to help. I have a beautiful and colourful play area for children, I have a large range of custom dresses and outfits for newborns and children. I have relaxing quiet couch areas and for newborn sessions I will provide drinks, nibbles (allergens pending), breast pump, wipes and all the props for the session. This way all my clients can come knowing that I am prepared, so you can enjoy the experience without the stress.
From here I will guide you and your family through the session based on what you wanted. If that is more relaxed candid photography I will step back, if it’s a child portrait or newborn session there will be lots of posing and directing. Hopefully we have a great session, however if things are taking longer than expected that’s okay. If you are happy, I will continue a session until I’m satisfied that I’ve covered your brief as long as the children are happy, at no extra charge.
After your session I do like to show you some images briefly on my camera LCD screen. This can help me to narrow down exactly what images you want edited for your final gallery.
The experience and my services aren’t over yet, I do like to share 1-2 sneak peek low resolution images with you in the following 48 hours. I do tend to edit quickly and usually have the gallery completed in 1-2 weeks, however allow up to 4 weeks.
Once the gallery is completed you will be booked and invited to attend your full gallery reveal, back at my home studio. The reveal is very special and personally is one of my favourites parts of our journey together.
The reveal is digital and will be presented on a 55-inch OLED calibrated screen. The photos will give a close representation of how your images will look printed. You are welcome to bring a certain amount of family members to share this experience with, you just need to let me know how many will be attending. If you haven’t had a chance to attend my studio, this is great opportunity to see the high quality prints and products I offer. To look through the albums, the bespoke portrait boxes and see my large wall art in person. For further information on the reveal please contact me. Ideally from session to final products in hand, if schedules align it can be as little as 3-4 weeks. All the products and prints I provide in my packages are high quality. I have spent years sourcing the best suppliers in Australia, I do not use any supplier that I wouldn’t use myself. My archival prints, if cared for correctly can last 70 years and now my fine art canvases come with a 200 year guarantee from the supplier. For further information on my products please see my pricing information page on my website.
Other issues and things I’ll discuss with you are privacy. The memories I capture for you are that, your memories. If you wish to keep you and your children from any online publication then that’s absolutely okay, I respect your right to privacy. However, If you and your family are happy for me to use your images, blog posts, my portfolio, social media, website and advertising you will be asked to sign a model release for your children and the release will be written into the contract. I do also then like to reward my client’s with a gift for allowing me to use the images from our shoot.
Every client is important to me and I want your experience from beginning to end to be exceptional. So, we will have discussions about everything along the way. I believe in been open, honest and up front, no hidden fees, no up-selling or tactics. I’m very passionate about giving families timeless and precious moments, so I bring that into every aspect of my business.
I love to reward my clients too and it’s a great way to get some extra images and products. So, I do have a reward scheme in place for client’s that allow me to use their images online, for booked client referrals and completing online reviews.
I want all my client’s to walk away feeling that they had a professional and exceptional experience. I want you to look at your memories I captured daily with love and be proud to hand these memories down the generations.
Here is what a recent client had to say about their experience with me.
“I have used Felicity’s exceptional services on numerous occasions. Her work is of the highest standard and I am always blown away by the beautiful images that she captures. I will be forever grateful that I chose Felicity to capture some of the most important and beautiful times in my families lives. I now have incredible photos to remember these special times forever. So if your looking to invest in some professional photography I can not recommend Felicity enough. I think her amazing work speaks for itself.”